CyberGhost VPN Review

by
Our Score

8.2 / 10

User Rating
Price from

$2.75 /mo.

Our Score

8.2 / 10

User Rating

Price $2.75 /mo.

Pros
  • Based in Romania (no data retention)
  • Fully-fledged security suite
  • Strong encryption & no leaks
  • Fast & supports WireGuard
  • Works with Netflix & Amazon Prime Video
  • Torrenting is allowed
  • Multi-language support
Cons
  • Parent company has murky past
  • Doesn't work in China
  • Privacy policy not audited

CyberGhost is a VPN service based out of Romania, and boasts to have 30+ million users.

Its recognizable ‘ghostie’ mascot and privacy-first initiatives have helped it grow into a serious contender on the VPN market.

But does the good marketing and feel-good message really result in a quality product?

To honestly say if I can recommend CyberGhost VPN or not, I tested it to find out if it’s safe, reliable and affordable.

CyberGhost VPN overview

Based inRomania
Price$2.75 /mo.
Speed251 Mb/s
LogsNo (audited)
AppsAndroid, iOS, Windows, Mac, Linux, Chrome, Firefox
FeaturesFull security & anti-virus suite, kill switch, DNS & IP leak protection, ad blocker, data compression, port randomizer
Works withNetflix, Amazon Firestick, Android TV, PS4, Xbox, routers
TorrentsAllowed
Connections7 devices
Refund45-day guarantee
Customer support24/7 live chat, email
WebsiteCyberGhostVPN.com

What is CyberGhost VPN?

CyberGhost is a popular VPN service and security suite with years of experience in the industry.

It works on a huge variety of platforms and devices.

It has user-friendly apps for PC, macOS, Android, iOS and Linux, and it’s also compatible with Netflix, Amazon Fire TV and gaming consoles.

CyberGhost VPN

In fact, to say CyberGhost is optimized for streaming would be an understatement, as the provider offers a mix of streaming-optimized features, including dedicated VPN servers, browser extension as well its Smart DNS proxy.

CyberGhost clocks excellent connection speeds thanks to its built-in support for the WireGuard protocol.

In case you were wondering, it allows torrenting on its network.

Overall, it’s an easy VPN to use, and you do not need much technical knowledge of VPNs to be able to grasp it. But likewise, it has a ton of advanced security features that somewhat make it more than just a VPN service.

The provider offers 24/7 support through live chat or email.

CyberGhost price – how much does it cost?

You can choose between three different subscription plans when signing up to CyberGhost.

CyberGhost VPN plans & prices
18 months$2.75 /mo. – save 79%Get started
6 months$7.99 /mo. – save 39%Get started
1 month$12.99 /mo.Get started

Looking above, you can see that CyberGhost recommends its 18-month plan. If you select this plan, it saves you 79%. Note you will need to make an upfront payment of $50.

If you purchase six months at once, your up-front payment will be $48. This option is about $8 per month.

If you choose the CyberGhost basic plan, expect to pay $12.99 per month.

You can also add a dedicated IP option for $5 a month or the password manager for $9.99 for one year.

CyberGhost deals (save 79% with BestVPNz.com)

Your best deal will be purchasing the 18-month plan at 79% off the price.

Clearly, this choice will save you the most money.

However, you do not need to enter any coupon code to get this offer.

In addition, your second option is choosing the six-month plan. It is almost 40% off at an average of 7.99 per month.

Does CyberGhost have any coupons?

CyberGhost offers great value with the 79% off deal, but does not offer any coupons.

It does have a money-back guarantee though.

What is the CyberGhost refund policy?

CyberGhost’s refund policy offers a 45-day money-back guarantee if you choose the 6- or 18-month package.

However, if you select the monthly option, you get a shorter 14-day refund period.

Does CyberGhost have a free trial?

CyberGhost offers a one-day free trial for people who want to try its service.

And you do not have to submit your credit card details when signing up.

In my opinion, a day isn’t really enough to test the VPN.

You will need to pay to go beyond this free trial, where you still have a money-back guarantee for up to 45 days in case you end up changing your mind.

The refund option makes up for the limited trial if you choose to subscribe to CyberGhost’s paid option.

What payment methods does CyberGhost support?

CyberGhost supports several payment methods:

Credit card (Visa, MasterCard, Amex)✔️
PayPal✔️
Cryptocurrencies (Bitpay)✔️
Direct debit / ACH transfer

You can also add additional CyberGhost features (add-ons) while in the checkout flow.

For instance, you can easily add CyberGhost’s password manager or the dedicated IP feature to your shopping cart just before you pay to subscribe.

Does CyberGhost have a free version?

On November 22, 2018, CyberGhost chose to end the free version of its service. You are still able to download CyberGhost’s free proxy extensions on Chrome and Firefox.

Here is a quote from its website regarding the decision:

We believe that #PrivacyMatters and that it’s worth paying for, now more than ever.

Quote from the announcement

I’m inclined to agree with CyberGhost on this sentiment.

Free VPN services are typically either very limited in their features or, in some cases, are outright bad for your privacy.

Regardless, CyberGhost is still one of the more inexpensive options among paid VPNs.

Is CyberGhost VPN fast & reliable? (251 Mb/s ⚡)

CyberGhost’s connection speeds did not disappoint at all. Maximum download speeds over a three-day testing period clocked at an impressive 251 Mb/s.

Thanks to CyberGhost’s early support for the WireGuard protocol – which comes built-in to its software – the provider can handle some of the highest speeds when compared to other top VPNs.

Fast VPN
My download speeds with CyberGhost VPN peaked at 251 Mb/s

It’s also not so bad with OpenVPN connections.

After testing local servers, my results showed CyberGhost’s maximum burst is 139 Mb/s. While the average speed between several international locations is 96 Mb/s.

I’d say CyberGhost’s network is very consistent and its speeds are perfect for streaming.

WireGuard speeds by location

Server locationTop speedAverage speed
United Kingdom251 Mb/s233.1 Mb/s
Luxembourg228 Mb/s205.9 Mb/s
United States – New York129.3 Mb/s124.2 Mb/s
Canada – Quebec175 Mb/s161.5 Mb/s
Qatar (virtual)216.4 Mb/s205.7 Mb/s
Australia – Melbourne75.1 Mb/s61.5 Mb/s

OpenVPN speeds by location

Server locationTop speedAverage speed
United Kingdom129.6 Mb/s123 Mb/s
Luxembourg138.6 Mb/s118.8 Mb/s
United States – New York99.8 Mb/s74.7 Mb/s
Canada – Quebec112 Mb/s91.4 Mb/s
Qatar (virtual)125.3 Mb/s107.6 Mb/s
Australia – Melbourne69.7 Mb/s57.4 Mb/s

Speed test summary

  • I tested six international server locations – UK, Luxembourg, US (New York), Canada (Quebec), Singapore, and Australia (Melbourne)
  • Max. burst through local nodes: WireGuard (251 Mb/s), OpenVPN (139 Mb/s)
  • Average speeds between all tested locations: WireGuard (165 Mb/s), OpenVPN (98 Mb/s)
  • I ran the tests every day, for three days with a 500 Mb/s broadband connection

Testing connections speeds and performance is incredibly important when it comes to VPN reviews.

Pretty much every VPN provider claims to be the fastest, so only real tests will show whether these types of claims are true.

In other words, data doesn’t lie.

Is CyberGhost safe & good for privacy?

CyberGhost is a reasonably safe VPN that operates out of Romania – a privacy haven. Its privacy policy states it is a strict ‘no-log’ VPN. But, this is yet to be verified by an external auditor. My test shows CyberGhost has no IP or DNS leaks. It doesn’t currently offer certain advanced VPN features like obfuscation, but does scramble your data using strong AES-256 encryption.

However, its parent company seems to have a murky history. I will be getting into that further in this CyberGhost review..

No logs✔️
Safe jurisdiction✔️
No leaks✔️
Strong encryption✔️
RAM-disk servers✔️
Clean track record✔️
Obfuscation (‘stealth’ mode)
Privacy policy audited
Virus & malware free✔️

Does CyberGhost log?

CyberGhost has a strict no-logs policy. This includes both traffic logs and connection logs.

Traffic logs include the history of what you do on the web. In other words, it’s your browsing history from visited websites and used applications.

While connection logs are your IP and timestamp of VPN connection, i.e. data you can be identified with. CyberGhost claims it does not log these.

Below is an excerpt from its privacy policy on logs.

Through our strict no-logs-policy, we ensure that we do NOT track user traffic performed inside the CyberGhost VPN tunnel such as: browsing history, traffic destination, search preferences, data content, IP addresses or DNS queries.

From CyberGhost privacy policy

Some VPN providers do keep some basic connection logs for service maintenance.

These days, however, more and more VPNs are rolling out ‘zero-log’ policies. Though these can usually only be verified with independent, third party audits or actual court cases when a VPN company is unable to fulfil a user data order.

Has CyberGhost been audited by a third-party?

In March 2012, CyberGhost passed a security audit conducted by QSCert. This audit was done on their Information Safety Management System (ISMS) and follows ISO27001 and ISO9001 standards.

CyberGhost states that it renews these standards yearly, which is a good sign.

It also underwent a limited audit by AV-Test in 2019 alongside several other VPN companies.

However, it has not done any audits of its privacy standards.

Where is CyberGhost based?

CyberGhost is based in Romania, which is regarded as a jurisdiction with pro-privacy laws, despite being an EU member.

Romania is outside of the 5/9/14 Eyes surveillance alliances.

Take this statement from CyberGhost’s annual transparency report:

Data Protection Law, E-Privacy Law, and E-Commerce Law are all strictly regulated in Romania to ensure privacy. We also have a public authority, the National Authority for the Supervision of Personal Data Processing, which regularly verifies all companies operating in Romania, to make sure they are GDPR-compliant.

In this judicial climate, we are never under any obligation to keep logs on our users’ activity.

CyberGhost 2019 transparency report

Does CyberGhost have any DNS or IPv6 leaks?

I found there were no IP or DNS leaks when running CyberGhost VPN.

I ran a test on ipleak.net to confirm this.

IP leak
No IP or DNS leaks detected while using CyberGhost

As you can see, everything with my CyberGhost connection was in order.

The screenshot above confirms that my IPv4, IPv6 and DNS addresses are kept hidden. Likewise, there was no WebRTC leak.

The system successfully spoofed my virtual location to that of the VPN server.

If it were to show my actual location or my real DNS address, that would be a major privacy concern.

So, as a result, CyberGhost passed the DNS and IP leak test.

For an additional cost you are also able to pay for a dedicated IP address. Though I personally prefer to use the default dynamic IPs as then my traffic gets mixed with that of other VPN users.

VPN protocols

CyberGhost supports the following VPN protocols:

  • OpenVPN (built-in)
  • IKEv2 (built-in)
  • WireGuard (built-in)
  • L2TP/IPSec (requires manual configuration)
  • PPTP ( requires manual configuration)

With OpenVPN, you can choose between UDP and TCP connections, depending on what you need to prioritise – speed (UDP) or reliability of your connection (TCP).

The CyberGhost app for macOS is limited to IKEv2.

On Linux systems, you have the options of WireGuard or OpenVPN, while on Windows you can connect with any of the five protocols.

Data encryption

CyberGhost applies AES 256-bit encryption.

With this exceptionally strong, industry standard cipher, it combines SHA256 for authentication and 4096-bit keys for the RSA handshake.

The AES 256-bit encryption method is used by governments to secure digital assets. However, SHA256 is a bit less secure than SHA512.

There are other VPNs that use SHA512.

As a result, there is some room for improvement.

Deep packet inspection (passed ✅)

After performing a deep packet inspection, I found CyberGhost’s claim of having ‘strong encryption’ was accurate.

The gibberish you see below is a snippet of my encrypted traffic data.

Deep packet inspection
A deep packet inspection shows CyberGhost VPN is correctly encrypting my data

Nothing in the inspection revealed any specific web activity or location details. Therefore, CyberGhost’s encryption can be deemed secure.

However, if it wasn’t working as intended, you would actually see signs of real web addresses that I had visited.

Who owns CyberGhost VPN?

CyberGhost is owned by Kape Technologies. Kape is a public company that also owns VPN services Private Internet Access (PIA) and ZenMate.

Originally founded in 2011 by Robert Knapp – CyberGhost’s CEO, the VPN grew from a small team of just seven people spread between Romania and Germany into the globally recognized product it is today.

Knapp claims he had turned down offers to sell the business until a company called Crossrider came along.

Crossrider & Kape Technologies takeover

“Crossrider” is the former name of Kape Technologies, and the company was already listed on the London Stock Exchange by the time it acquired CyberGhost for a reported 9.5 million euros in 2017.

Kape is owned by controversial billionaire businessman Teddy Sagi.

This is important because Sagi was known for bribery and fraudulent activities in the 1990s.

Furthermore, before switching its focus to cybersecurity, Crossrider was in the advertising business, and was ironically linked with adware and malware distribution through various software programmes.

CyberGhost may not have been around when Crossrider operated under a more sinister adtech business model. However, it’s still a cause for potential concern in terms of user privacy going forward.

To add, Kape’s later takeover of the hugely popular PIA VPN caused turmoil among PIA’s die-hard fan base, causing many of its users to end their subscriptions.

Virus scan (passed ✅)

To try and address some of the aforementioned privacy concerns, I scanned the CyberGhost PC client for known threats.

Are VPNs safe
A virus scan of the CyberGhost app found no security threats in the installation files

Thankfully, CyberGhost does not come with have any common viruses or security threats on it.

You can safely install and run it on your device.

How does CyberGhost work? (Apps & features)

CyberGhost VPN is compatible with many devices and platforms, including on desktop and mobile. It has 6,000+ servers in over 90 countries. Some of these nodes are specially designated for torrenting and streaming. What’s more, CyberGhost’s software comes with a fully fledged security and anti-virus suite.
Servers6,000+ in 90+ countries
Apps (PC, Mac, Android, iOS, Linux)✔️
Works with Netflix✔️
Works in China✔️
Allows torrenting✔️
Max connections7
Smart DNS✔️
SOCKS5
Browser extension (proxy)✔️
Security & anti-virus suite✔️

It definitely strives to be an all-round security solution, there’s no doubt about that.

While some anti-virus programmes like Norton eventually rolled out their VPNs add-ons, CyberGhost actually did it the other way round.

Having originally started out as a VPN service, its software has matured into an entire bundle of security and privacy features.

CyberGhost
CyberGhost software comes bundled with much more than just VPN

Supported operating systems, apps, and extensions

CyberGhost VPN works on most operating systems, and has apps that allow for quick connections to its VPN.

I found the applications incredibly easy to use. Though there are a few advanced options which not all VPN newbies will understand right away. I’ll run through these further on in the review.

Windows / PC✔️
macoS✔️
Android✔️
iOS (iPhone)✔️
Linux✔️
Amazon Fire TV stick✔️
Android TV✔️
Gaming (PS4 & Xbox)✔️
Chrome✔️
Firefox✔️
Routers✔️

To secure your entire home connection rather than by individual devices, you’ll need a specially flashed router that supports OpenVPN connections.

CyberGhost Android app (mobile client)

The CyberGhost mobile app for Android has plenty of features for customizing your VPN connection.

Of course, it’s a much ‘slimmer’ VPN client than the desktop version as it doesn’t come with the anti-virus and anti-tracking features.

Android VPN
CyberGhost VPN on Android

At your disposal, you still have settings like:

  • Split-tunnelling
  • Dedicated IP
  • Ad-blocker
  • Data compression
  • Protection against malicious sites
  • Multiple connection protocols – OpenVPN or WireGuard

CyberGhost servers

CyberGhost has many servers to pick from on its VPN network.

At the time of writing this CyberGhost review, there are 6,000+ servers in 90+ countries available. Very impressive by any standards.

Major server clusters are in locations like the US, UK, Germany, Canada, Australia and many others.

CyberGhost VPN
CyberGhost location selection shows server distance and load

Some VPNs enhance their user interface (UI) with interactive maps.

Instead, Cyberghost allows you to choose your preferred location with a simple country list. Alongside each location, you’ll see how far the server is from you (in km) and the node’s capacity level based on how many users are connected to it.

The search function filters by countries only. But you can bring up the full list of servers in a given country by hitting that little arrow icon located on the right side of each row.

This is useful if you want to select from precise locations, especially in a large country like the US where distance is a factor for performance.

You can bookmark any server for regular use. These will show up under the easily locatable Favourites category.

CyberGhost NoSpy servers

CyberGhost has a list of special nodes known as NoSpy servers.

These are physically located at CyberGhost’s office in Romania and are managed end-to-end by the provider itself.

According to its support team, the NoSpy servers do not come with enhanced security features per se.

But, as they’re fully operated by CyberGhost, they do come with the promise of better privacy.

For this reason, a large number of its torrenting servers are hosted in this in-house data center.

Security & connection features

CyberGhost is loaded with features for customizing your VPN connection.

CyberGhost app
Navigating the settings in CyberGhost VPN

Here are some of the main options you’ll find in the client:

  • Kill switch – blocks all internet traffic if the VPN connection drops
  • DNS & IPv6 leak protection
  • Ad & online tracking blockers
  • Automated HTTPS redirect – optimises security when accessing websites
  • Data compression – reduces data usage
  • Auto-connect rules – such as ‘connect on system launch’
  • Wi-Fi protection – set rules for networks
  • Website exceptions – when you don’t want to use the VPN to access certain sites
  • Special app rules – auto-connect when certain apps are launched
  • VPN protocol selection – including UDP/TCP toggle
  • Port randomiser – picks the best port based on your network

These settings are all pretty easy to find in the app.

Privacy Guard

CyberGhost has been actively rolling out new product modules in its client to compliment its flagship VPN.

One of these modules is called Privacy Guard.

In short, it’s a host of features built to stop Microsoft from tracking your PC usage data.

This includes blocking various data collection points as well as geo-location tracking.

CyberGhost review
CyberGhost’s Privacy Guard from Microsoft tracking on PCs

For instance, you can disable things like the the Inventory Collector, your handwriting, biometric tracking as well as stop apps from having access to your Windows account information.

There’s also a bunch of other handy features such as privacy enhancement for the Edge browser – if you even use it – and blocking of data sample sends by the built-in Windows Defender.

Overall, these features are quite useful if you’re not sure how to make these optimizations manually or perhaps prefer these options to be available in one convenient place.

Security Updater

Alongside the VPN and Privacy Guard is the Security Updater module.

This feature scans programmes on your computer, and will show you a warning if any installed apps need updating.

Making sure all your apps are up to date is undoubtedly important for security, though, at first, the feature feels a bit intrusive.

CyberGhost
CyberGhost’s built-in Security Updater tells when your apps need updating

I also found it annoying when a warning popped up to update the Chrome browser, which updates itself automatically anyway.

It is, however, possible to set CyberGhost to ignore certain apps so you’re not relentlessly bombarded with one security warning after another.

Anti-virus by Intego

The most recent addition to CyberGhost’s software bundle is the built-in anti-virus.

I should add that this is an integration with the veteran anti-virus software by Intego, which has also been bought out by CyberGhost’s parent company – Kape.

Anti virus
CyberGhost anti-virus protection

To run the anti-virus, you need to install Intego on your system, but this can be done seamlessly without having to open any additional applications on your computer. It sort of runs in the background while the anti-virus features are actually controlled in CyberGhost.

When enabled, the anti-virus scans your system for potential threats in real time.

Personally, this isn’t a feature I’d need to run on my machine. But it may be useful for you if you’re looking for a cost-effective anti-virus solution conveniently packaged alongside your VPN.

Is CyberGhost easy to use?

CyberGhost brings a combo of user-friendly apps equipped with advanced security features.

For newbies, it comes pretty much out-of-the-box, so you can get the VPN up and running right away.

The CyberGhost app automatically picks the best location for you, remembering which server you connected to last.

You can also bookmark favourite locations so you won’t need to repeatedly search for your preferred server.

Special servers dedicated for streaming make it easy to find them in the location menu.

There’s also the handy ‘dark mode’. This makes it far easier on the eyes, and is great for people who spend a lot of time on the computer.

When you’re ready, you can head to settings to explore ways to customize your VPN connection.

How many devices can CyberGhost be used on?

CyberGhost permits up to 7 device connections at the same time.

You can easily check how many devices are currently using your account in your Account Dashboard.

PassCamp – CyberGhost’s Password Manager

While I won’t be going into too much detail, it’s worth mentioning CyberGhost’s password manager: PassCamp.

This is a paid add-on, and it comes with the following features:

  • End-to-end encryption: AES-256 and RSA-4096
  • Secure password generator
  • Two-factor authentication
  • Unlimited password storage
  • Mobile app (separate to the CyberGhost VPN app)

Above all, the high level encryption used for this tool is its best feature.

Also, $10 per year is a decent price for a premium password manager.

CyberGhost torrenting rules (allowed ✅)

CyberGhost allows torrenting on its network, and has dedicated servers for P2P activity.

However, torrenting comes with a great deal of risk. Because of this, I ran a torrent IP leak test to determine whether my identity could be exposed even when using the VPN.

Torrent VPN

As you can see, the results reveal there was no IP leak from my BitTorrent client.

This means my real location when running P2P traffic through CyberGhost VPN is secure.

Can CyberGhost unblock Netflix & other streaming services? (Yes ✅)

I checked to see if CyberGhost works with Netflix, and it was a success at first attempt.

Netflix actively bans VPN and proxy IPs being used to access its libraries, which is why you shouldn’t buy just any VPN to unblock the popular streaming service.

Netflix VPN
Using CyberGhost to unblock Netflix

I ran a quick test with CyberGhost by connecting to a designated Netflix US server from outside of the United States.

After connecting, I logged in to Netflix, and could now see US content.

Other streaming services

CyberGhost is well-optimized for a variety of international streaming services.

Aside from regional Netflix locales, it has dedicated nodes for accessing services like Disney+, BBC iPlayer (UK), Amazon Prime, Hulu, YouTube, HBO Now, ZDF (Germany), Globo (Brazil), ESPN (US) and other content.

Alternatively to the VPN, you can also use the CyberGhost browser or Smart DNS proxies for streaming.

Does CyberGhost work with Amazon Firestick? (yes)

Cyberghost works with Amazon Fire OS 4.6 or greater.

For that, you’ll need to install the app directly on your Firestick.

However, you will need to either use Amazon Prime streaming on your computer if you have an older Firestick.

You can also use your router if it’s configured to run your VPN through it.

Does CyberGhost work on routers? (Yes)

CyberGhost supports OpenVPN-compatible routers, including:

  • DD-WRT routers
  • Tomato routers
  • TomatoUSB Merlin Build
  • Raspberry Pi
  • Synology NAS
  • Enigma2
  • VU+ Solo

The provider also sells routers with CyberGhost VPN pre-configured on them

Does CyberGhost work in China?

Due to a heavy crackdown on VPN services, CyberGhost does not work in China.

Expectedly, it’s website is blocked in the mainland regions.

China VPN

Also, CyberGhost doesn’t provide any China mirrors to bypass the firewall so it’s best to look at other options.

CyberGhost customer service (troubleshooting)

With CyberGhost, there are several ways contact their support or find troubleshooting information.

Live chat✔️
Email✔️
Online knowledge base✔️
Phone support
User community

Like most VPNs, CyberGhost has a 24/7 customer support line.

You can contact the provider either via live chat or by submitting a support request ticket (email) on their website.

Normally, I evaluate a VPN’s customer service by response times and helpfulness.

In this case, my wait time to speak to a real agent using the live chat function was almost instant.

CyberGhost
CyberGhost’s support options

Additionally, you have the option of exploring CyberGhost’s extensive FAQ and troubleshooting guides.

You’ll see articles on a range of technical topics, and will most likely find answers to common queries.

Does CyberGhost have a phone number?

CyberGhost VPN does not offer a telephone customer service line.

But its live chat feature will get you connected to a real support agent quickly if you encounter any problems with the service.

CyberGhost vs NordVPN

CyberGhost is often compared with VPN heavyweight NordVPN.

But how exactly do the two providers stack up on key features?

CyberGhost VPNNordVPN
Price$2.75 /mo.$3.71 /mo.
LogsNo logsNo logs (audited)
JurisdictionRomaniaPanama
Top speed (WireGuard)251 Mb/s340 Mb/s
Top speed (OpenVPN)139 Mb/s172 Mb/s
Works with NetflixYesYes
Works in China✔️
Torrents✔️✔️
No IP / DNS leaks✔️✔️
Smart DNS / proxy✔️✔️
Max. connections76
SupportLive chat, emailLive chat, email
WebsiteCyberGhostVPN.comNordVPN.com

Both CyberGhost and NordVPN implement similar levels of encryption.

But, when it comes to privacy credentials – arguably the most critical aspect to a VPN – NordVPN edges it.

Although both companies are registered in data retention-free jurisdictions, NordVPN still boasts a fully audited privacy policy. In fact, its ‘zero-log’ claim has been verified multiple times by external auditors.

Saying that, CyberGhost’s immense security suite – which goes far beyond the basics of a VPN – can still give NordVPN a run for its money.

NordVPN is faster than CyberGhost, and by some margin. Its top (download) speeds over WireGuard peak at an epic 340 Mb/s. Whereas maximum speeds with CyberGhost reach ~250 Mb/s.

Overall, I would recommend NordVPN over CyberGhost if it’s better privacy you’re after.

On the other hand, CyberGhost has proven to be a great tool for torrents and streaming.

Winner: NordVPN

Learn more in our NordVPN review.

CyberGhost vs ExpressVPN

When comparing CyberGhost and ExpressVPN side by side, it might not be so obvious as to which VPN is better than the other. Here’s a closer look:

CyberGhost VPNExpressVPN
Price$2.75 /mo.$8.32 /mo.
LogsNo logsNo logs (audited)
JurisdictionRomaniaBritish Virgin Islands
Top speed (WireGuard)251 Mb/sNot supported
Top speed (OpenVPN)139 Mb/s138 Mb/s
Works with NetflixYesYes
Works in China✔️
Torrents✔️✔️
No IP / DNS leaks✔️✔️
Smart DNS / proxy✔️✔️
Max. connections75
SupportLive chat, emailLive chat, email
WebsiteCyberGhostVPN.comExpessVPN.com

In terms of security, they are remarkably similar. Both utilize strong encryption and both operate out of jurisdictions that are outside of known surveillance networks.

ExpressVPN has had its privacy policy audited, meaning its ‘no-log’ claim has been verified.

CyberGhost is fractionally faster than ExpressVPN over OpenVPN, but you really won’t notice the difference.

But the Romania-based VPN does support WireGuard, meaning it can handle higher throughput (up to 251 Mb/s).

Both have nice, easy-to-use apps. Though, ExpressVPN’s client is all about the VPN and is generally a simpler product by design.

However, ExpressVPN is one of the few VPNs that works in China. Unfortunately, CyberGhost does not. Not many VPNs are able to overcome China’s stringent firewalls rules.

In summary, I would recommend ExpressVPN for privacy purposes, while CyberGhost is likely the better option for streaming and torrenting.

If I really had to pick one, I would go for ExpressVPN. Just.

Draw: ExpressVPN (for privacy); CyberGhost (for speed)

Learn more about what makes ExpressVPN a good choice for privacy in our ExpressVPN review.

CyberGhost Reddit reviews

I found mixed reviews when checking Reddit for people’s experiences with CyberGhost.

This VPN has been around for ages, so I expected to find complaints as well as praise.

Here are a couple of examples showing what Reddit users really think about CyberGhost VPN.

This alleged user claims to have had the ‘worst experience’:

CyberGhost Reddit

They will charge your card, but not give you ANY access, even just to your account. You will be locked out of your account, no matter how many times you send a password reset; there is NO customer service. 

Source: Reddit

Based on my own experience while writing this CyberGhost review, I found its customer service was pretty solid.

In this case, it’s hard to say whether or not that user’s post can be trusted. Or maybe they just had a bad experience.

Some users claim to have chosen CyberGhost for streaming and were able to run it through their router without issues:

I can watch Hulu overseas and even hooked up my router to their OpenVPN.

Source: Reddit

Although Redditors’ feedback on CyberGhost generally leans towards negative, I still recommend to take some of the reviews on the platforms with a degree of scepticism.

The forum is without a doubt a minefield for shill posts, and I’m almost certain that some posts and comments on VPN-related subreddits are written by spammers.

CyberGhost VPN review – my verdict (⭐8.2 / 10)

After a thorough review of its product, CyberGhost for me scores an 8.2 out of 10.

So why did I give this VPN a high, but not perfect score?

What makes CyberGhost a great VPN 👍

  • Feature-rich security suite – you get more than just VPN
  • Registered in Romania – a privacy-friendly jurisdiction
  • No IP or DNS leaks found in my VPN test
  • No logs – including user traffic or connection data
  • Fast speeds with WireGuard support
  • Good for streaming – works with Netflix & other streaming services
  • Huge server network – many locations to choose from
  • 24/7, multi-language support
  • Very affordable at $2.75 per month
  • Money-back guarantee for up to 45 days

Why you should consider other VPNs 👎

  • Parent company has a shady past – only time will tell if this will ever affect CyberGhost
  • Doesn’t work in China
  • Hasn’t been audited to verify its ‘no-log’ policy

In summary

CyberGhost has tons of great features on paper.

Some of them I’d use regularly – the kill switch, streaming servers, WireGuard connections, etc.

Other features I know I personally wouldn’t really need.

The Privacy Guard and Anti-virus modules are decent for blocking unnecessary tracking of your PC and running protection in real-time. But I’m not too sure – just yet – about allowing CyberGhost to scan my system inside out.

That said, it is convenient if you actually want these security options all in one place, but they do make the VPN client feel a little bloated.

Nevertheless, it’s still a fast and secure VPN, as shown in my thorough tests.

Some questions concerning privacy still need answering, but overall CyberGhost is a solid choice.

CyberGhost alternatives if you’re not convinced

If CyberGhost VPN isn’t ‘the one’, I suggest checking out two alternatives in NordVPN and ExpressVPN.
1

NordVPN

Our score
9.5 / 10
User rating
(1 reviews)
Price from

$3.71 /mo.

Our score
9.5 / 10
User rating
(1 reviews)

Price $3.71 /mo.

Pros
  • Strong security features
  • Zero logs & no leaks
  • Based in privacy-friendly Panama
  • Exceptional speeds
  • Works with Netflix & other streaming services
  • Allows torrenting
  • Includes Smart DNS proxy
Cons
  • No split-tunnelling on desktop
2

ExpressVPN

Our score
8.6 / 10
User rating
(1 reviews)
Price from

$8.32 p/mo

Our score
8.6 / 10
User rating
(1 reviews)

Price $8.32 p/mo

Pros
  • No logs – proven & audited
  • Based in the BVI (no data retention)
  • Strong security features & no leaks
  • Good speeds
  • Simple, slick VPN apps
Cons
  • Quite expensive

Neither need introductions, and I showed how CyberGhost compares with these VPNs earlier in the review. If you need a VPN with better privacy reassurances or maybe one that works with less problems in China, these are probably your better options.


Are you a CyberGhost VPN subscriber or have used them before?

We want to hear about your experience. Share your feedback and CyberGhost rating with us in the comments section. 👇

I'm a product review specialist and privacy enthusiast who believes heavily in reducing censorship. Through my content, I hope that I help you decide on the right VPN for your needs. I believe in strong research and an unbiased and detailed review process. When I'm not writing technical reviews, I'm beating up bad guys with my four-year-old son, Emmerson.

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3 user reviews

  1. Looking at your speed results, does that mean Cyberghost in US is slower than in Europe and other places?

    Reply
    • Not necessarily. The particular US (NY) server I tested was slower than I had expected but with a fast enough internet connection you’re unlikely to notice much difference during a normal browsing/streaming session. CyberGhost has many other US locations to pick from, so I recommend trying out a bunch of individual servers until you find the best performing one. Also worth using WireGuard over OpenVPN for optimal speeds.

      Reply