ExpressVPN Review

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Our score

8.7 / 10

User rating
Price from

$8.32 p/mo

Our Score

8.7 / 10

User Rating

Price $8.32 p/mo

Pros
  • Audited 'no-log' VPN with a good privacy track record
  • Based in the British Virgin Islands (no data retention)
  • Reliable network speeds & performance
  • Simple, easy-to-use apps
  • Strong encryption & security features
  • Works with Netflix & other streaming services
  • Torrents allowed on all servers
  • Up to 5 simultaneous connections
  • Good customer support
Cons
  • Quite pricey
  • No WireGuard support yet

Even if you’ve never purchased a VPN before, by now you’ve probably heard of ExpressVPN. It has become something of a household name on the VPN market, and a simple online search for an ‘ExpressVPN review’ brings up countless articles, videos and ads.

ExpressVPN review

How impartial some of these ‘reviews’ are is a topic for another day.

But for my ExpressVPN review, my goal was to answer a few, simple questions about this hugely popular VPN service and the company behind the product:

  • How much does it really cost?
  • Is it as fast as many reviews seem to claim?
  • Is it good for privacy?
  • Are its VPN apps reliable and easy to use?
  • Does it work with Netflix and other streaming services?
  • Is it accessible in China?
  • How helpful is its customer support?
  • How does it compare with its main rival – NordVPN?

To answer these questions, I used ExpressVPN for an entire month as well as run extensive research into the company behind the VPN.

ExpressVPN overview

Based inBritish Virgin Islands
Price$8.32 per month
Speed138 Mb/s
LogsNo (audited by PwC)
AppsWindows, Mac, Android, iOS, Linux, Chromebook, Kindle Fire, NOOK, Chrome, Firefox, Routers
Works withNetflix, Amazon Prime, Playstation, Xbox, Nintendo Switch, Apple TV, Amazon Fire TV Stick, Smart TVs
Netflix USYes
TorrentsYes
Refund30 days
Customer support24/7 live chat
WebsiteExpressVPN.com

What is ExpressVPN?

ExpressVPN is a well-known, paid VPN service based in the British Virgin Islands.

It offers software/apps for many operating systems, including PC, Mac, Android, iOS, Linux as well as Smart TVs. It’s also compatible with various streaming platforms like Netflix, Kodi, Amazon Price.

ExpressVPN is also a P2P-friendly VPN, meaning it allows torrenting on its network.

Many VPN reviews tout ExpressVPN to be the best VPN service available on the market, claiming it to be the fastest and most secure VPN. However, not all of these websites have actually put ExpressVPN through a real, impartial test.

So why do I think my ExpressVPN review is any different?

Well, if the product genuinely good and worth your money, I’ll tell you about it. But if the service is rubbish, I’ll call it out. Moreover, I follow a strict process when testing any VPN.

Read on to find out the results of my ExpressVPN test and review.

ExpressVPN price – a bit more expensive than the market

ExpressVPN costs slightly more than your average VPN service.

But having a higher price than most of its competitors on the VPN market has seemingly had no effect on the provider’s popularity.

Cheap VPN
ExpressVPN susbcription plans
12 months$8.32 /mo. (save 35%)Get started
6 months$9.99 mo. (save 23%)Get started
1 month$12.95 /mo.Get started

ExpressVPN coupon 2020 – just missed it, but…

ExpressVPN rarely run special promotions. But that doesn’t mean it never happens.

The provider has been known to offer 3 months’ extra service on its annual plan.

But for the time being, the biggest saving you can get with ExpressVPN is on its 12-month plan, which will save you 35% from the basic plan price.

Alternatively, go to our VPN coupons list, where you’ll find all the latest and biggest VPN deals available today.

ExpressVPN free trial – can it be tried out at no cost?

ExpressVPN does not offer a free trial.

The provider does market a ‘risk-free’ trial (kudos to the ExpressVPN SEO team). But essentially, this is a prompt to sign up to a paid subscription with the option to request a full refund within 30 days of signing up.

ExpressVPN moneyback

You’ll still have to enter your payment details to get started. And if you plan to request your money back, you’ll need to contact customer support.

ExpressVPN payment options – available globally

ExpressVPN accepts a wide range of payment methods. As you can see, you can sign up by paying with a card, PayPal or one of various regional options:

  • Credit / debit card: VISA, Mastercard, American Express
  • Paypal
  • Discover
  • Diners Club
  • JCB
  • Bitcoin
  • Alipay
  • UnionPay
  • WebMoney
  • Yandex Money
  • Giropay
  • Sofort
  • Mint
  • FanaPay
  • OneCard
  • Tenpay
  • iDeal

ExpressVPN speed (138 Mb/s 💨)

For my ExpressVPN review, I tested the provider’s speeds by running daily connection checks with six server locations.

To get a fair balance on the average speed, I tested locations close to my own – in Europe – along with ExpressVPN nodes on different continents, including in North America and Asia.

ExpressVPN speed
My speed test shows ExpressVPN is both fast and reliable

Truthfully speaking, I was slightly disappointed by speed test results. To say the least, ExpressVPN download speeds over OpenVPN were average at best.

I clocked the fastest download speed through a nearby UK server at 138 Mb/s. While the overall average speed held up at a relatively ‘okay’ 88 Mb/s with no significant dips throughout the week.

But, I’m probably being quite picky here, as in reality, these are great speeds for the average browsing or streaming session.

Speeds by location

Server locationTop speedsAverage speeds
UK – London137.9 Mb/s121.8 Mb/s
Germany – Frankfurt117.2 Mb/s93.5 Mb/s
US – New York90.4 Mb/s81.1 Mb/s
US – Los Angeles96.2 Mb/s82.5 Mb/s
Canada – Toronto100.5 Mb/s91.5 Mb/s
China – Hong Kong70 Mb/s59.7 Mb/s

As expected, I reached the fastest recorded download speed – 138 Mb/s – through a local UK-based server.

I tested two US locations – New York and Los Angeles – both of which reached maximum speeds of just under 100 Mb/s. This is quite decent given the geographical distance.

In fact, all of the locations I tested peaked just above or close to 100 Mb/s, which no doubt showcases that ExpressVPN’s server network is very constistent.

Between all the locations, the average speed was 88 Mb/s.

Testing criteria

  • Baseline broadband speed: 500 Mb/s
  • VPN client: ExpressVPN for PC
  • Encryption protocol: OpenVPN over UDP
  • Servers locations: London (United Kingdom), Frankfurt (Germany), New York (USA), Los Angeles (USA), Toronto (Canada), Hong Kong (China)
  • Test frequency: Daily download speed checks for one week

ExpressVPN privacy – great track record, strict ‘no logs’ policy

One of the reasons why the last few years have seen ExpressVPN’s popularity rise so much is the company’s highly active pro-privacy stance.

What does this mean?

To maintain its credibility as a secure and safe VPN service, ExpressVPN has led a number of privacy-advocating initiatives.

Some of them inarguably commendable. Here are some examples I found on their website:

  • Privacy research lab – features useful case studies and security tools
  • Future of Privacy Scholarship – annual prize competition for students
  • First VPN to launch .onion site (expressobutiolem.onion)
  • 10-step security check – interactive tool to help VPN newbies identify holes in their privacy game
  • PwC security audit – which probed ExpressVPN’s ‘no-log’ and security claims

Does ExpressVPN have DNS leaks? (No)

DNS leaks are exceptionally high-risk security flaws, unfortunately found on some VPN service networks.

If a VPN is prone to DNS leaks, it means your real IP could be exposed, defeating the purpose of paying for a VPN.

I tested several ExpressVPN servers for potential DNS leaks using ipleak.net as well as ExpressVPN’s own DNS leak testing tool.

Check out the results:

DNS leak test

As you can see, when I was connected to ExpressVPN’s New York-USA server, my test found no leaking DNS requests.

Note: I selected the option to use ExpressVPN’s own DNS servers in its app.

And this was the result of ExpressVPN’s own DNS leak test with the same connection criteria:

As shown in the result above, my DNS requests successfully ran through ExpressVPN’s encrypted servers. No IP address leaks in sight.

To add to all of the great privacy initiatives and the DNS test pass, here are some more facts and reasons which I think make ExpressVPN safe, secure and a good choice for privacy…

Who owns ExpressVPN?

ExpressVPN is run by Express VPN International Limited.

ExpressVPN jurisdiction (BVI)

ExpressVPN’s parent company is officially registered in the British Virgin Islands (BVI) – an overseas United Kingdom territory.

The company operates out of several worldwide locations. ExpressVPN’s company page on LinkedIn shows its employees are based in various locations including several in Hong Kong and, as expected, some in the BVI.

This Agreement shall be governed by and construed in accordance with the laws of the British Virgin Islands, excluding its rules governing conflicts of law

Excerpt from ExpressVPN’s Terms of Service

But there’s a big advantage for privacy-centric tech companies like ExpressVPN to fall under BVI jurisdiction.

That’s because BVI – a group of self-governing Caribbean islands – has privacy-friendly laws and, most importantly, isn’t part of the “14 Eyes” international intelligence sharing network.

This means – companies registered in the BVI are not obligated by law to retain user data for certain periods of time.

Ultimately, this allows ExpressVPN to implement a strict ‘no logging’ policy.

Does ExpressVPN keep logs? (No)

And so, we get to the big question. Does ExpressVPN store user logs? Or, is its ‘no logs’ claim genuinely enforced?

While writing this ExpressVPN review, I checked its privacy policy. Looking at the page, it’s clear the company is adamant about not keeping user logs.

ExpressVPN logs

Like all VPN providers, ExpressVPN states that it doesn’t log any of its users’ browsing activities.

But I spotted something even more interesting… and hugely important.

Unlike the vast majority of services on the VPN market, ExpressVPN claims even not to store basic connections logs.

We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We also never store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration.

Excerpt from ExpressVPN’s privacy policy

The service works ‘on the basis of shared IPs’, meaning a single IP doesn’t track back to an individual user.

Moreover, ExpressVPN’s infrastructure is set up so the only logs that are kept are that of aggregated data.

In other words, the provider stores data-transfer packets and choice of server locations in bulk.

And essentially, this means any possible investigations of ExpressVPN users by authorities should not be able to match any data points to specific users.

But has this actually ever worked in practise?

Yes, it has.

Turkey server seizure

As part of its investigation into the 2016 assassination of Russia’s ambassador to Turkey, Turkish police seized an ExpressVPN server it claimed was used by a suspect.

However, the results of the inspection turned up nothing.

Turkey’s authorities confirmed no activity logs had been found on the server.

So for many privacy advocates tracking the developments, and in the context of this ExpressVPN review, the company had passed what was arguably the ultimate test for a VPN company.

ExpressVPN apps – simple and secure

ExpressVPN offers an extensive range of VPN apps, browser add-ons and online security tools which I’d mentioned earlier.

In terms of apps, the service supports all of the main operating systems – Mac, Android, iOS, Linux and even Chromebook.

ExpressVPN app
Connecting to ExpressVPN’s app for Windows OS

For the most part, I genuinely enjoyed using their app while putting together this ExpressVPN review.

But there were a couple of things I wasn’t super keen on.

Here’s how I weighed the pros and cons of ExpressVPN’s app:

What I liked

  • The app is well designed and runs smoothly
  • It has a built-in speed testing tool (can be run when the VPN is disconnected)
  • Has VPN server locations in 90+ countries (huge choice)
  • Decent search and bookmarking options for server locations
  • Internet killswitch feature
  • Option to use ExpressVPN’s own DNS servers
  • IPv6 leak protection
  • App is available in 10+ languages
  • You can have up to 5 simultaneous VPN connections running at any given moment

What I didn’t like

  • Connection had a tendency to drop once or twice if you happen to have another VPN app installed on your computer (this didn’t affect mobile)
  • My Windows laptop didn’t get along with ExpressVPN’s DNS servers each time after firing it from Sleep mode. I couldn’t reconnect the VPN, and In the end, I had to revert to another set of DNS servers

ExpressVPN’s app is an out-of-the-box VPN client. Its default settings make it ready to use from the moment you install it.

But you do have the option to tweak the settings to make the VPN work just how you need it to.

VPN app
Tuning ExpressVPN connection settings

Some of the options I’d recommend having enabled – for both security and convenience – are:

  • Startup – connects to the last used location
  • Network lock – stops all Internet traffic if the VPN disconnects (i.e. Internet killswitch)
  • IPv6 leak protection

ExpressVPN encryption – very secure

ExpressVPN uses an AES-256-CBC cipher with RSA-4096 keys and SHA-512 authentication.

AES-256 is one of the strongest encryption standards in use today.

By default, ExpressVPN works over the OpenVPN protocol.

You also have the choice of connecting over IKEv2 or L2TP/IPSec protocols. Though, the latter isn’t recommended in most cases due to its weak security.

It’s also worth me mentioning that ExpressVPN implements Perfect forward secrecy (PFS).

If your computer/device or the VPN server you’re using is compromised, ExpressVPN will generate a new session key each time you connect.

What’s more, it will automatically generate a new key every 60 minutes in case you’re connected for lengthy periods of time.

This means potential attackers would – in theory – only be able to compromise a maximum of an hour’s worth of your data.

Other apps and platform support

If you love to read (and thanks for still reading this ExpressVPN review), you can download ExpressVPN apps for Kindle Fire or Nook devices.

That’s not all, though.

You can use ExpressVPN directly from your browser with add-ons for Chrome and Firefox.

If you’re a gamer, ExpressVPN works with Playstation, Xbox and Nintendo Switch.

And there’s firmware available for routers, including for brand series like Linksys, Asus, Netgear, D-Link and a few other models, should you want to encrypt your entire home network.

ExpressVPN and Netflix – perfect for streamers

Everyday, lots of people hit up forums asking the question about whether ExpressVPN – or any VPN for that matter – works with Netflix.

No doubt, it’s a burning question for many folks reading my ExpressVPN review. Hence why I felt it was necessary to test this out for myself.

Netflix VPN
ExpressVPN + Netflix = verified TV fans’ heaven

As seen in my screenshot, I had no problems accessing Netflix having connected to a US server using ExpressVPN’s Chrome browser extension.

You might experience a bit of a delay – depending on which ExpressVPN node you connect to. So I suggest just trying out a few different locations until you’re getting the same result as I did. And there are plenty of servers to choose from.

Netflix is certainly not the only streaming service/platform ExpressVPN works with, as you can likewise use it with Amazon Prime, Kodi and Apple TV.

ExpressVPN in China – one of the few, working VPNs

ExpressVPN remains one of the few VPNs that still works in mainland China.

And if you’re planning on travelling there or to any other censored regions, I strongly recommend that you get yourself a VPN before your trip.

You’ll be able to use the service to bypass online censorship enforced by the Great Firewall. This means you’ll be able to unblock websites and services including Google, Facebook and WhatsApp.

It’s common to encounter some VPN connection issues in China. To resolve this, I recommend to get in touch with ExpressVPN’s Support, who’ll tell you which servers are best for connecting to, depending on where you’re located.

And just a heads up – don’t expect fantastic speeds. It’s a known issue, even with VPN services that still work in China.

But – and it goes without saying – it’s better than not having a VPN at all.

ExpressVPN and torrent traffic – P2P allowed

ExpressVPN allows torrent / P2P traffic on all of its 3,000+ servers, across 90+ countries.

That’s not something you’ll find with other VPN providers.

In most cases, you’ll be limited to just a few servers in select locations.

ExpressVPN vs NordVPN

One of the most frequent VPN comparisons you’ll find online is ExpressVPN vs NordVPN.

Both are major players on the VPN market. But which provider can be called the best VPN?

To help you decide, I’ve put together a simple comparison chart showing ExpressVPN and NordVPN side by side:

ExpressVPNNordVPN
Price$8.32 /mo.$3.71 /mo.
PrivacyNo logs (audited)No logs (audited)
EncryptionAES-256-CBCAES-256-CGM
Top speed (OpenVPN)138 Mb/s172 Mb/s
Top speed (WireGuard)N/A (doesn’t support)340 Mb/s
Servers3,000+ servers / 90+ countries5,000+ servers / 50+ countries
Browser extension✔️✔️
No IP / DNS leaks✔️✔️
Obfuscation✔️
Works with Netflix✔️✔️
Works in China✔️✔️
Torrents✔️✔️
Smart DNS✔️✔️
Connections56
Support24/7 live chat24/7 live chat
WebsiteExpressVPN.comNordVPN.com

Winner: NordVPN

To tell you the truth, when it comes to actually using either service, the differences are barely noticeable.

But NordVPN still edges it for me mainly due to significantly faster speeds.

At the time of writing this ExpressVPN review, it does not yet support the faster and leaner WireGuard protocol. NordVPN does, and it makes a big difference with top speeds.

ExpressVPN is also the more expensive option, even with the discounted longer subscriptions.

ExpressVPN Reddit reviews – mostly positive

So what does Reddit say about ExpressVPN?

Subscribers of VPN and other privacy-related subreddits have discussed ExpressVPN at length, and, like with most software and apps on Reddit, you’re likely to find a mixed bag of reviews.

But for the most part, user ExpressVPN reviews are positive.

What’s even better – because ExpressVPN has such a big user base, it actually has a dedicated subreddit. Here, you’ll find lots of technical topics related to ExpressVPN, and you’ll also get official responses from the their support team.

Just watch out for fake reviews and comments. The VPN market is rife with shilling, and Reddit is not immune.

ExpressVPN support – responsive and 24/7

ExpressVPN offers its customers 24/7 live chat support.

That’s already pretty incredible. And highly convenient for me as a user.

But is their support any good?

I used the live chat function to ask about the one technical issue I’ve been having while testing ExpressVPN for this review – intermittent connection drops.

Live chatting with ExpressVPN’s support agent

Sure enough, the agent suggested the issue might lie with another VPN app that I had installed on my laptop.

After removing the said app, my ExpressVPN connection was no longer randomly dropping.

Is ExpressVPN worth it? (⭐ 8.7 / 10 says ‘YES’)

So is ExpressVPN truly a good VPN?

After a month of testing and researching this VPN, I’m pretty confident about my verdict. Likewise, I’m hoping my ExpressVPN review has answered some of your questions about the product too.

Well, I’m pleased to say – ExpressVPN passed with flying colours, which is why I’m giving this hugely popular VPN a score of 8.7 out of 10.

Why’s that?

What makes ExpressVPN great? 👍

  • Very good for privacy – zero logs (audited), no DNS leaks and based in a privacy-friendly jurisdiction (British Virgin Islands)
  • Strong security features – AES-256-CBC encryption, custom DNS, IPv6 leak protection
  • Reliable with consistent speeds across most, if not all, VPN locations
  • Really slick apps – simple design and easy to use
  • Works with Netflix and other streaming platforms
  • Works in China, and has features for bypassing strict firewalls
  • Allows torrents on all of its servers
  • Helpful & responsive support that’s available via the round-the-clock live chat or by email

What I think could be improved? 👎

  • It is not the cheapest though you would be paying for a high-end VPN service
  • Top speeds could be improved, and WireGuard isn’t yet supported

These are the highlights of my ExpressVPN review, and the reasons why I gave it a score of 8.7.

To summarise, based on my test and research, I can agree with ExpressVPN’s statement that their VPN ‘just works’?

There’s no question about that.

ExpressVPN alternatives – are there better VPNs out there?

Of course, if my ExpressVPN review hasn’t convinced you, there are some very decent alternative options available.

My first ExpressVPN alternative recommendation – VPN.ac.

This provider is currently rated as our best VPN. And for good reason too, as it’s a fast, no-logs VPN with some of the top security features available today.

It’s also very affordable.

1

VPN.ac

Our score
9.4 / 10
User rating
(1 reviews)
Price from

$3.37 /mo

Our score
9.4 / 10
User rating
(1 reviews)

Price $3.37 /mo

Pros
  • Based in Romania (EU)
  • Excellent speeds
  • Strong encryption & security features
  • No logs
  • Proxy add-on for web browsers
Cons
  • Limited server selection

 


And my second recommendation is IPVanish – a top-tier, no-log VPN owned by public tech giant J2 Global.

2

IPVanish

Our score
8.2 / 10
User rating
(2 reviews)
Price from

$6.49 /mo

Our score
8.2 / 10
User rating
(2 reviews)

Price $6.49 /mo

Pros
  • Zero logs
  • Huge server network
  • Slick VPN apps
  • Great security features
  • Unlimited connections
  • Live chat & phone support
Cons
  • Registered in the US (Five Eyes surveillance)
  • Connection log incident with previous parent company

Are you an ExpressVPN customer or have used them in the past? Tell us about your experience!

Leave your own ExpressVPN review and rating in the comments down below 👇

I've written reviews about VPNs and privacy tools for ten years, with the goal of helping people lead a secure and unrestricted life online. Founder of BestVPNz.com. Love sports and the outdoors.

Leave review or comment

20 user reviews

  1. Sometimes disconnects for me as well, though only on some servers (mainly in UK). I think overall still better than Nord

    Reply
  2. This use to work good for me but not anymore. I’ve been having issues from the past months. It keeps disconnecting very frequently. I cannot use the fastest servers anymore as they were removed. Customer service is good, but does not help resolve the issue. Very disappointed customer here.

    Reply
    • A similar thing happened to me too, tried fixing it a few times but alas it just does not work that well anymore. I tried NordVPN a week ago and it works alright, the speed difference is practically unnoticeable, as this review wrote and there are more IP addresses to change, going to stay with them. Sad that I had to leave them after more than a year, but for now it seems just the better choice.

      Reply
  3. The internet connection becomes intermittent whenever I use this VPN. Total waste of money and time. If only their customer support is helpful, but no. Frustrating.

    Reply
  4. when downloading copyright materials (movies etc etc), i used a US server by ExpressVPN. am I at risk of being exposed?

    should have used a hk or netherlands server had I known better!

    Reply
    • Hi James,

      Need not worry. ExpressVPN allow torrent/P2P traffic on all servers, and is one of the few providers which does so. Either way, your traffic would not be exposed if you are connected to the VPN. Normally, if a server is not designated for torrents, but the user downloads something, the VPN provider would disconnect the user or automatically throttle their traffic.

      Reply
    • Thanks for sharing this test result. The original tests in the review were done over a 30Mb connection, which means ExpressVPN matched up to nearly 80% of our original speeds. Curious – what was your original connection when you ran your test?

      Reply
  5. Really like how they configure their iOS app by unwrapping the server list straight into the built-in Apple VPN client. All the locations in one place and the option to switch it on or off is just next to the wifi network settings. Very convenient, and I’d probably give ExpressVPN a strong 8 out of 10, if it wasnt for the rare start of connection error on the odd occassion. Saying that, I haven’t used one provider with which I could avoid these small hiccups. After all, network systems are hardly perfect, so judging by that benchmark, this service is consistent enough to use all day.

    Reply
  6. Fast service when connected, though not a huge fan of their Android app, because of the slightly annoying “%” loading screen which occasionally lags and every now and then doesn’t bother to even establish a connection (stops short at around 20%). Works very well on Windows (configured it manually) – I’ve been working with the VPN for 9 hours and it hasn’t disconnected on me yet.

    Reply
  7. Good customer service, but pitiful streaming and download speeds from Australia to the Americas and European servers. Very good speed within country, fair to good regionally, but that is no help for accessing European and N. American and S.American content. Year subscription is almost expired; I am currently researching for a new vpn that can deliver faster speeds from the Americas and Europe.

    Reply
    • Hi ejay,

      Sorry to hear about your troubles. The geographical distance is substantial and playing a major role in determining your VPN connection speed. What speeds and ping response are you achieving on average between Australia and Europe/Americas?

      If it’s just unblocking that you need, it may be worth looking into a service that offers SmartDNS, which is designed to unblock regionally restricted content, without affecting your actual connection. Have a look into https://www.bestvpnz.com/cactusvpn/ or https://www.bestvpnz.com/overplay-vpn/. Both providers offer SmartDNS alongside VPN. Keep in mind that SmartDNS doesn’t offer the security/encryption that comes with VPN.

      Reply
    • Hi Kurt, “torrent transfers” means bittorrent/P2P downloading. However we have just updated this information because ExpressVPN now allow torrent downloads on all servers.

      Torrent mit ExpressVPN ist jetzt erlaubt.

      Reply